Terms And Conditions
- 1 Introduction
1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1.3 If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.
1.4 You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
- 2 Copyright notice
2.1 Copyright (c) 2018 One Pound Lottery Ltd and Fatt Mountain Ltd
2.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
- 3 Licence to use website
3.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) stream audio and video files from our website; and
(e) use our website services to purchase official lottery tickets by means of a web browser,
subject to the other provisions of these terms and conditions.
3.2 Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
3.3 You may only use our website for your own personal purposes, and you must not use our website for any other purposes.
3.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
3.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.
3.6 Notwithstanding Section 3.5, you may redistribute our newsletter or promotional offers in print and electronic form to any person.
- We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
- 4 Definitions
- In these terms and conditions, Privacy and Cookies Policy, Responsible Gambling Policy, Anti-Spam Policy and Acceptable Use Policy the following words shall have the following meanings:
Player - Any person who has registered an account on the website.
Player Account – An account created by the Player which these can use to purchase lottery tickets.
Deadline – The time when the ticket purchasing for a particular draw will close. For details of specific draw deadlines refer to the individual lottery rules.
Draws – This refers to the official affiliated lottery draw, where the balls are randomly chosen and the winners are identified.
Winner – Any player that has matched the required numbers in a draw to be a ‘One Pound Lotto’ winner. Details of the required numbers can be found in the individual lottery rules.
Bank Account – the bank account of a commercial credit institution provided by the Player and linked to the Player Account.
Bank Card – a prepaid, debit or credit card or any other card with a payment- and/or credit function and used as a payment method.
Hard Form of Gambling - is a colloquialism for those forms of gambling which are considered to carry greater potential risks than others, usually because of the high or rapid staking associated with them” [author's emphasis] (Home Office, 1996; ).
From this definition and the preceding discussion, conclusion is that “soft” gambling refers to activities, such as the U.K. National Lottery and football pools.
Jackpot – in the case of a lottery ticket, the maximum possible winning at One Pound Lottery Ltd in respect to the underlying draw of the relevant Prize Category/Prize Categories of the relevant lotteries or the sum thereof without the option DoubleJackpot.
Prize Category or Prize Tier – the amount of numbers correctly matched (including Super Numbers, Stars, Euro Numbers, Powerballs, Megaballs, Bonus Balls and/or others as applicable) determines the Prize Category in respect of the relevant draw of a certain lottery or a relevant One Pound Lottery Ltd game, as announced in the official rules of the Lottery.
Game Rules – Shall mean the Draw rules and Rules of how we operate the lottery.
Website – The internet portal of One Pound Lottery Ltd accessible at onepoundlotto.com and onepoundlottery.com.
QP – This stands for Quick Pick and is the option when choosing your numbers for an automatic number selection.
RQPN – Random Quick Pick Number.
SQPN – Sold Quick Pick Number.
Services - The provision by us to offer a Ticket Messenger service.
Ticket Messenger – The name for the service which we offer to enable you the player to purchase official Lottery tickets.
Steak – The money that a Player puts in to the website to purchase lottery tickets.
Lottery Ticket Bet Slip – This is the Lottery number selection slip that each user is required to fill out in order to play on a lottery game.
- 5 The Roles of One Pound Lottery Ltd and Fatt Mountain Ltd
5.1 One Pound Lottery Ltd is responsible for the operation of the website and the Players accounts. The purchasing and ordering of lottery tickets on behalf of the Players is the role of Fatt Mountain Ltd. Fatt Mountain Ltd will handle all the financial transactions for One Pound Lottery Ltd.
5.2 Fatt Mountain Ltd is responsible for forwarding the winnings and /or refunds from ‘One Pound Lotto’ to the Players within the scope of these Terms and Conditions. One Pound Lottery Ltd and Fatt Mountain Ltd guarantees the payout of all Jackpots and Winnings offered on the website (Onepoundlotto.com and onepoundlottery.com).
- 6 Acceptable use
6.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing
(f) violate the directives set out in the robots.txt file for our website; or
(g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
6.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.
6.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
- 7 The Player
7.1 The Player must register an account on the website in order to be able to use the services. We reserve the right to refuse an account at any stage.
7.2 The Player must only ever register one account.
7.3 The Player must be able to verify that they are who they claim to be at any request from One Pound Lottery Ltd.
7.4 The Player must be able to verify that they are at least 18 years of age at any request from One Pound Lottery Ltd.
7.5 The Player must accept that they may lose their Steak.
7.6 The Player must have read and understood these Terms and Conditions that we have set out.
7.7 The Player must pay tax dues on Winning where legally required to do so.
7.8 The Player must not be persons on the Excluded List.
7.9 The Players details provided by them at the point of registration and payment respectively are complete, accurate and have not been stolen.
7.10 The Player must not be depositing monies originating from criminal and/or other un-authorised activities.
- 8 Buying tickets
8.1 The Player instructs Fatt Mountain Ltd to purchase their chosen tickets for specified lotteries and draws by submitting a Lottery Ticket Bet Slip.
8.2 After the Player has filled out the Lottery Ticket Bet Slip it is transferred to the Players’ shopping basket.
8.3 The Player can submit multiple Lottery Ticket Bet Slips, they will all be added to the Players’ Shopping Basket.
8.4 The Player will make the purchase of their ticket(s) by clicking on the appropriate button in the shopping basket and entering their payment details.
8.5 The ticket is bought and a confirmation screen will appear, which they can see anytime they log on to their account.
8.6 Once bought the ticket can not be amended or cancelled by the Player.
8.7 Setting up a repeat/recurring play
If you wish to continue playing a certain draw every week, simply select the “Recurring” check box on the betting slip. This can continue for as long as you like and likewise can be cancelled at anytime without question.
- 9 Winnings
9.1 To avoid corruption all smaller winnings will be returned to the player account where as anything over a £4000 limit will be retained at Fatt Mountain Ltd until we at One Pound Lottery Ltd have made contact with the winning entrants. Winnings will not be paid otherwise.
9.2 All winnings across all games will have to be claimed within 60 days.
9.3 All of our winnings, all they way though the prize tiers for each lottery are collected from the affiliated lottery and then paid directly to the One Pound Lotto.com Player.
9.4 Not all of our advertised lotteries have the same prize structure on the lower tiers prizes as the official lotteries. For details of individual prize structures please refer to the One Pound Lotto.com's prize structure found in the FAQ's section of each lottery rules.
9.5 Whilst we aim to pay all winnings to our Players as swiftly as possible, please be aware that all lotteries operate differently and this could take up to 60 days. All winnings will be paid in this period unless there are extenuating circumstance. For details on extenuating circumstances, please refer to the non payment section below.
9.6 We do not believe in the practice of “annuity” (the payment of a large prizes over a fixed period of roughly 30 years) as many other sites do. All of our prizes will be paid in full! to the winners nominated account, within 60 days of the winners being verified as a genuine winner by One Pound Lottery Ltd. However some of the official lotteries do practice annuity on their advertised jackpots. Hence we advertise our jackpots based on theirs. Currently the only lottery that we advertise that does this is the US Powerball. To find out more about how they work this out please read the relevant information in the US Powerball FAQ's.
9.7 Other deductions to winnings. Some lotteries winning may now or be in the future subject to regional taxation. You should be aware that in some cases (for example the US Powerball ) this could reduce your winnings from the advertised amount significantly. We do endeavour to select lotteries that have no annuity or hidden taxes to make our website more transparent.
9.8 Double jackpots. If you have selected the “Double Jackpot Feature” with your Lottery Ticket Bet Slip and are lucky enough to win the Jackpot, then you will win twice the advertised Jackpot amount on onepoundlotto.com. Currently available on EuroMillions, Irish Lotto, EuroJackpot, and the US powerball only.
9.9 Checks we may make before making payments. To enable us to comply with anti-money laundering legislation we may require information from you before crediting your Player account. We will not credit your Player account until we are in receipt of all information we require for anti-money laundering purposes.
9.10 How we deal with any repayments. In the event that the operator of the lottery Draw from time to time requires the repayment of any monies paid by it that we have paid to you, you hereby undertake to pay to us a sum equal to such sum within 14 days of a written request from us. You agree to fully indemnify us against all claims, liabilities, losses, costs and expenses (including legal fees) arising out of any breach by you of the provisions of this clause.
9.11 What currency payments are made in. All winnings are usually paid in Pound Sterling but may, in our discretion, be paid in an alternative major currency such as Euros or US Dollars. Where sums are denoted by a lottery in another currency, we will convert your Draw Winnings into Pound Sterling using the exchange rate provided by our bank on the date determined by us.
9.12 How the payments of winnings are split between multiple winners. In the event of multiple winners sharing the same line of winning numbers, the jackpot will be split equally between ‘One Pound Lotto’ winners and the official winners.
9.13 In the event of you winning monies amounting to £50,000 + we would like to invite you to an award presentation ceremony. This may take place at our head office, UK Office, an undisclosed public location or (with your permission) at your place of residence. This is not obligatory, and if you choose to attend you can exercise your right to anonymity. The purpose of the ceremony to formally hand over the winnings to the Player, and fundamentally give them an exciting day out, whilst also creating publicity for One Pound Lotto. You will be asked to consent to having your picture taken and having it placed in our winners gallery on the website.
9.14 All winnings will be paid by Fatt Mountain Ltd.
9.15 Transactions on your bank statement for One Pound Lotto will appear as Fatt Mountain Ltd.
- 10 Non Payment of Winnings
In certain circumstances One Pound Lotto will not pay out winning to its Players. These are detailed below:
10.1 In circumstances where the bet allowed to be placed after the deadline or after the draw had taken place.
10.2 If a fraudulent form of payment is used to purchase the ticket.
10.3 If the players account can not be verified.
10.4 If the Players age can not be verified to be above 18 at the time the ticket was purchased.
10.5 If we can not establish contact with a winner or they have not contacted us to claim their prize within the 60 day deadline.
10.6 The Player is in breach of any of the Terms and /or Game rules of ‘One Pound Lotto’.
10.7 Non Provision of data. The Player is solely responsible for the provision of the correct and up to date data in their account settings. If we can not resolve an issue with this, within 60 days of the winning draw then it could result in non payment.
10.8 If the bet was placed by a player who has provided false or misleading information as part of or in connection with his/her Player Account or otherwise in connection with the Website or the services available through it, including the Services;
10.9 If the bet was placed by a player who has been involved in any collusion or fraud-related activities in relation to the placing of the Bet, the operation of their player account or otherwise in connection with the Website or the services offered via it.
- 11 Players Funds
11.1 Only cleared funds may be used as Bets. You cannot place a Bet until there are cleared funds in your Player Account. The minimum deposit is £5.00. Deposit Funds together with any Gaming Winnings due to you (collectively “Your Funds”) will be held in your Player Account by us on your behalf. We are not a bank and no interest will be paid on your Player Account, Your Deposits or Your Funds. Only once we have received all information we require from you, will Gaming Winnings due to you be paid to your Player Account.
11.2 The maximum deposit in to your player account in any calendar month is £5000.
11.3 Fatt Mountain Ltd is required by its license to inform Players about what happens to monies which Fatt Mountain holds on account for them, and the extent to which such monies are protected in the event of insolvency: http://www.gamblingcommission.gov.uk/for-the-public/Your- rights/Protection-of-customer-funds.aspx.
11.4 All Player Funds of UK resident Players will be held in separate accounts. However, Player Funds may still form part of the assets of the business in the event of insolvency and therefore categorised as not protected.
11.5 Fatt Mountain is entitled to debit the Player Account with appropriate expenses which refer to the costs incurred by Fatt Mountain because of the execution of assignments from a Player or the execution of an order.
11.6 Withdrawal of Funds – Any player at any time can request a “Funds Withdrawal Request”. This is accessed by logging in then selecting ”My Account> Withdraw Funds. The minimum request amount is £10. Each request will be paid directly to the players registered bank account upon approval. Each transaction is subject to a 4% transaction fee.
11.7 If a withdrawal of funds transaction can not be processed we will contact the player by their registered e-mail account.
11.8 In order to mitigate money laundering and fraud, funds from unspent deposits can only be withdrawn by contacting Customer Support.
- 12 Registration and accounts
12.1 To be eligible for a Player account on our website under this Section you must be at least 18 years of age.
12.2 You may register for an account with our website by completing and submitting the account registration form on our website.
12.3 You must not allow any other person to use your account to access the website.
12.4 You must notify us in writing immediately if you become aware of any unauthorised use of your account.
12.5 You must not use any other person's account to access the website, unless you have that person's express permission to do so.
12.6 You are only allowed to have one account. Should we identify any customer with more than one account we reserve the right to close such accounts and any winnings will be forfeited.
12.7 Fatt Mountain Ltd shall be entitled to deem a Player Account as inactive if more than one year has passed since the last stake transaction of the Player. Onepoundlotto.com will notify the Player once their account is deemed as inactive and thus close the account therefore freezing any funds in the process.
- 13 User login details
13.1 If you register for an account with our website, you will be asked to choose a user ID and password. It is your responsibility to ensure that these are kept secure and private. Any Bets placed from your Player account where the correct security information has been provided are deemed by us to be valid and will be your responsibility. If another person accesses your account you are solely responsible for all their actions whether or not their access was authorised by you and you hereby indemnify us and hold us harmless against all costs, claims, expenses and damages arising in connection with the use of or access to your account by any third party. If you lose, or forget, your username and/or password, or if you believe that a third party is aware of them, you should contact us immediately so we can email you new security details.
13.2 Your user ID must not be liable to mislead and must comply with the content rules set out in the “Your Content” section below; you must not use your account or user ID for or in connection with the impersonation of any person.
- 14 Cancellation and suspension of account
14.1 We may:
(a) suspend your account
(b) cancel your account and/or
(c) edit your account details, at any time in our sole discretion without notice or explanation.
14.2 You may cancel your account on our website using your account settings panel on the website.
14.3 If you have had your account Suspended it is up to our discretion to determine if we want to lift the suspension and hence re-activate your account. However please note : in the case of a serious breach of the terms of this contract it is likely that a suspension term will be indefinite.
14.4 If your account is suspended, you will not be able to log on, you will not be able to buy any tickets !
- 15 Your content: licence
15.1 In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
15.2 You grant to us a reproduce, store and, with your specific consent, publish your content on and in relation to this website.
15.3 You grant to us the right to sub-license the rights licensed under Section 8.2.
15.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 8.2.
15.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
15.6 You may edit your content to the extent permitted using the editing functionality made available on our website.
15.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.
- 16 Your content: rules
16.1 You warrant and represent that your content will comply with these terms and conditions.
16.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
16.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
(a) be libellous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d) infringe any right of confidence, right of privacy or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of official secrets legislation;
(k) be in breach of any contractual obligation owed to any person;
(l) depict violence in an explicit, graphic or gratuitous manner;
(m) be pornographic, lewd, suggestive or sexually explicit;
(n) be untrue, false, inaccurate or misleading;
(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(p) constitute spam;
(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
(r) cause annoyance, inconvenience or needless anxiety to any person.
- 17 Limited warranties
17.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
17.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
17.3 To the maximum extent permitted by applicable law and subject to Section 11.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
- 18 Limitations and exclusions of liability
18.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
18.2 The limitations and exclusions of liability set out in this Section 11 and elsewhere in these terms and conditions:
(a) are subject to Section 11.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these Terms and Conditions.
18.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
18.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
18.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
18.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
18.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
18.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
18.9 Whilst we make every attempt possible to make the website free from errors we provide no warranty that this is the case. Hence we reserve the right to correct errors on the website. Any system malfunction and/or hardware malfunction affecting us will void the Gaming Services affected by such and no winnings of any nature whatsoever will be due on such.
18.10 It is in our interest to keep our Players as happy as possible and we will do everything that is in our power to make sure that there is no loss of service on the website. However there will be essential maintenance that needs to be performed on the website that could potentially cause disruption. Likewise we make no warranties regarding unforeseen problems that may arise with the system.
18.11 We make no warranties about the security of the website. Although it is a top priority and we have stringent security protocols in place.
18.12 Force Majeure and Acts of God. A Force Majeure is an unforeseeable circumstances that prevents someone from fulfilling a contract. This and an act of God are both events that are outside of our reasonable control. We can not be held liable for our failure to perform our duties in such event.
- 19 Breaches of these terms and conditions
19.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these Terms and Conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) block computers using your IP address from accessing our website;
(e) contact any or all of your internet service providers and request that they block your access to our website;
(f) commence legal action against you, whether for breach of contract or otherwise; and/or
(g) suspend or delete your account on our website.
19.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account.
- 20 Variation
20.1 We may revise these Terms and Conditions from time to time.
20.2 The revised Terms and Conditions shall apply to the use of our website from the date of publication of the revised Terms and Conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.
20.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.
20.4 Material changes will be notified to you through your Player Account. Your continued use of our Services will be deemed to be your acceptance of any material changes .
20.5 Changing content. We may at our absolute discretion change the content of the Website and/or the Gaming Services or elements of the Gaming Services on the Website at any time. Any such changes shall not affect Bets made by you prior to such changes.
20.6 Circumstances for website and policy changes. The website will change if it needs maintenance, if it is not functioning properly, or if we are adding new features/ security measures. It is the responsibility of Fatt Mountain to respond to changes in Gambling Commission policies, LCCP (License Conditions and Codes of Practice) and industry law. We intend to be proactive in our approach to this by keeping our knowledge fresh and responding accordingly. This will undoubtedly lead to our website policies evolving to adapt and comply.
- 21 Assignment
21.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms and Conditions.
21.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these Terms and Conditions.
- 22 Severability
22.1 If a provision of these Terms and Conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
22.2 If any unlawful and/or unenforceable provision of these Terms and Conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
- 23 Third party rights
23.1 A contract under these Terms and Conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
23.2 The exercise of the parties' rights under a contract under these Terms and Conditions is not subject to the consent of any third party.
- 24 Entire agreement
24.1 Subject to Section Limitations and exclusions of Liability, these Terms and Conditions together with our Privacy and Cookies Policy, Acceptable Use Policy, Anti Spam Policy and Responsible Gambling Policy shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.
24.2 Each player that registers an account and accepts our terms and conditions is doing so pursuant to a contract entered between the player and Fatt Mountain Ltd.
- 25 Law and jurisdiction
25.1 These Terms and Conditions shall be governed by and construed in accordance with English law.
25.2 Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England.
- 26 Statutory and regulatory disclosures
26.1 We are registered in Companies House; you can find the online version of the register at https://www.gov.uk/government/organisations/companies-house, and our registration number is 10853856.
- 27 Our details
27.1 This website is owned and operated by One Pound Lottery Ltd.
27.2 We are registered in England and Wales under registration number 10853856, and our registered office is at: 73 Ferry Road, Southsea, Portsmouth, Hampshire, England. PO4 9UA. ENGLAND.
27.3 Our principal place of business is at [same as above].
27.4 You can contact us:
(a) by post, using the postal address [given above]
(b) using our website contact form.
(c) by email, using the email address email@example.com
- 28 Complaints and Dispute Resolution
28.1 We can't please everyone! We try, but also appreciate that you may feel dissatisfied with our service and wish to raise a complaint. If this is the case please feel free to contact us directly via e-mail or post on the contact details above. We aim to deal with all complaints and disputes quickly and efficiently. All complaints will be acknowledged within 24 Hours and you will receive a response within 5 working days, which will advise of the outcome of our investigation.
28.2 If you have registered a formal complaint with us and still feel aggrieved or that it was not dealt with efficiently, please inform us and the complaint will be escalated to a manger.
While every effort will be made to ensure that your concerns are dealt with, should you remain dissatisfied, you can raise your concerns with the alternative dispute resolution service (ADR) ProMediate (UK) Limited.
ProMediate (UK) Limited are an independent alternative dispute resolution service who will consider any case regarding betting or gaming transactions. Current ProMediate (UK) Limited alternative dispute resolution rules will apply as set out on the ProMediate (UK) Limited website.
28.5 The easiest way to contact ProMediate is by the following:
You can email them at firstname.lastname@example.org once you have completed the internal complaints process
File a complaint online using this link.
By Telephone: 02036213908
Brow Farm Top Road Frodsham WA6 6SP
They accept cases in any language.
This entire process should take 8 weeks or less.
Fatt Mountain Ltd respectively agree to fully support any investigations ProMediate (UK) Limited choose to undertake and agree to adhere to any rulings they may subsequently make.
28.7 Alternatively, if you live in the EU, you may use the European Online Dispute Resolution Platform for resolving the dispute by completing the relevant forms and questionnaires on the website: https://ec.europa.eu/consumers/odr/main/index.cfm . The website is managed by the European Commission and aims to help consumers and traders resolve disputes out-of-court. Decisions made by an independent dispute resolution body shall be final and binding and you will not have further recourse to the courts. Any and all such interactions between the ADR and Fatt Mountain Ltd shall take place via a Complaints Specialist. Any and all requests made by the ADR for evidence or information, whether written or oral, shall be answered within five (5) business days, subject to the approval and authorisation of the MLRO who shall ensure that said request is reasonable and pertinent given the nature of the Complaint. The cost of this service will be free to the complainant.
- 29. Steps for safer Lottery Playing
29.1 Aviod Lottery Scammers
Scammers may try to trick you into thinking you've won.
Don't pay money to anyone who claims you've won
Don't give your details to someone who contacts you unexpectedly
Don't select links in unsolicited emails - even if they use a real company's name or logo
If you (or your syndicate) didn't buy a ticket, there's no chance you've won
If you think you have been the victim of a scam, contact Action Fraud on 0300 123 2040
Scam emails, phone calls and letters
Scammers may use emails, phone calls or letters which try to trick you into thinking you've won a lottery prize and may use real organisations' logos in their emails or letters, such as Camelot, EuroMillions, The National Lottery, They do this so that they can ask you for money to release the prize or for your personal details, which they can use to try to steal your identity. Onepoundlotto.com will never ask you for money to release a prize! Onepoundlotto.com will only send you e-mails from email@example.com .To help ensure your Onepoundlotto reach you, please add the previous email addresses to your Email Address Book or Safe Senders List If you do win on our site! An e-mail will be sent, but only from this address. We will also try to contact by your registered phone number. You can always get us to confirm that we are legit by getting us to confirm your unique player ID over the phone! Scammers may be able to send out emails which appear to be from a genuine email address, such as the ones listed on this page. They can also create fake websites (also known as 'Spoof websites') which appear to be genuine websites and may even show a genuine website address in your browser bar, for example, www.one-lottery.co.uk. The only domains linked to our site are onepoundlotto.com and onepoundlottery.com If you are in any doubt whatsoever about an email you have received, please do not select any links in it. Instead, type the website address directly into your browser. Any prizes which you wish to claim (under £4,000) can be done so from your Onepoundlotto.com account – it is not necessary to select links in emails we send to you to claim your prizes. Remember that we will never ask you for money to release a prize and we do not give details of winning prize amounts in our emails.
Spoof websites (known as 'phishing' websites) are fake sites created by scammers to look like real company websites, such as bank websites. Scammers send out emails which ask you to enter your account details, with a link to the fake website. They will then collect your account details from the fake website and use this information to access your account. Spoof websites look very real and can be difficult to spot. To make sure you're on our site, type www.onepoundlotto.com directly into your browser, rather than selecting links in emails.
29.4 For more information about online security, visit www.getsafeonline.org
29.5 Keep your login credentials safe, (please refer back to 13.1) change on a regular basis, keep private and do not write it down anywhere.
- 30. Have you spotted a security vulnerability?
E-mail us at firstname.lastname@example.org
If you have identified a security vulnerability impacting onepoundlotto.com
,please feel free to let us know as soon as you can, but note:
•If you need to share sensitive information, please do not include it in your initial message - we will provide a secure communication method in our reply to you.
•This email address should only be used to report security vulnerabilities. We won’t be able to respond to emails on other matters sent to this address.
30.1 Contact us if you think someone has accessed your account.
- 31. Money Laundering and Terrorist Financing.
All jurisdictions have strict laws on money laundering, it is a serious crime. If we know, suspect or have reason to suspect that any of your
transactions, amongst other things, involve funds derived from illegal activities or are intended to conceal funds derived from illegal activities or
involve the use of the Website to facilitate criminal activity, then we are obliged to file a Serious Activity Report (SAR)to the National Crime Agency.
A disclosure to the NCA is made by submitting a SAR to the UKFIU.
If we have knowledge or suspicion, we may:
• immediately suspend, de-register or terminate your Player Account at the Website; and/or
• at our sole discretion, not refund to you any funds held in such Player Account; and/or
You hereby irrevocably authorize us to do so in our absolute discretion.
We reserve the right to report you to the aforementioned federal or local authorities should we, in our absolute discretion, determine that we are obliged, by law, to do so.
In order to assist in the prevention of money laundering:
no cash shall be accepted to fund any Player Account at the Website;
no substantial and/or exceptional withdrawals individually and cumulatively shall be made unless notarized facsimile copies of the following are received;
-we may require recent bank statements (within 3 months) for the bank account from which your wagers have been paid;
-we may request a copy of a government issued photo identity document, i.e. driver’s license; current and valid passport, identity card, etc.;
-we may request a copy of a utility bill no older than 3 months clearly reflecting your registered address and name, i.e. most recent bank statement gas or electricity bill, etc.
31.3 If we suspect that money is being Laundered for the purposes of Terrorist financing, then we are also obliged to file an SRA with the NCA.